Most Ask

Frequent Questions

Osteopaths in Australia undertake an extensive 5 year university course, and must continue to complete at least 25 hours of post graduate training each year to maintain their registration with AHPRA, a national governing body of allied health practitioners.

 

Generally we are also registered with Osteopathy Australia.

Your first appointment will be an hour. Follow up appointments are between 30-40 minutes depending on the complexity of your problem.

No referral is required and you can just call to book an appointment. However, your GP may provide you with a referral letter for information purposes, or may refer you under the medicare EPC plan which entitles you to 5 appointments per year.

Yes, we are covered by all major health funds and have HICAPS available onsite for on-the-spot rebate processing.

Osteopaths conduct a detailed examination so you may need to undress to your underwear. Gowns are available if you prefer. Ideally, please bring along some shorts and a t-shirt or singlet for your appointment.

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Further Information

Yes, any imaging reports from X-rays, relevant specialist reports, scans etc. that you are able to bring will help inform our decision making process by giving further background information on your condition. 

 

If you do not have access to these though do not worry.

We accept EFTPOS, credit cards or cash for payment of gaps (between rebate and consultation fee) or the total fee if paying privately.

Generally no, but if you have a team care arrangement from your GP this can be done.Claims can also be processed onsite if your GP has referred you through the medicare EPC plan. Please ask your doctor about this. There will still be a gap payment as medicare only covers roughly half the treatment costs under this plan.

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Balance Osteopathy can provide services to be paid for by Work Cover and Department of Veterans Affairs (DVA) and Traffic Accident Commission (TAC). However, clients must pay for these services on the day of the appointment and then seek re-imbursement from these third parties using the invoice receipt we will provide.

If you are intending to have your treatment costs claimed through Work Cover, DVA or TAC, please just let the receptionist know to make a note of this when booking your first appointment with us, and bring all the relevant information, insurers details and claim number so we can make this process easy for you.

 

Osteopathy is a healthcare profession that focusses on the diagnosis, treatment and prevention of musculoskeletal system problems and their impact on overall health. 

Osteopaths take a holistic approach, considering how the body’s interconnected systems work together and using manual techniques to address pain, injuries, and movement restrictions. 

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More to know...

After taking your case history, a movement based physical examination will be used to identify problem areas in the body, along with hands on diagnostic tests to establish a diagnosis and give you further information about your condition.

 

Manual therapy techniques and dynamic functional rehabilitation are employed to reduce restrictions found in the body relevant to the symptoms you are experiencing, increase range of motion and reduce pain.

This depends on what sort of problem you present with and what goals you have, but we aim to reduce pain and restore movement as quickly as possible.

Your Osteopath will refer you for imaging (X-ray, MRI etc) if needed, to your GP or another specialist if required.

Osteopaths use gentle hands on myofascial release techniques, joint mobilisation and manipulation. Dry needling may also be discussed as an option for your condition. We also do movement based stretches and exercise therapy as part of our approach where appropriate to support your recovery.

Functional rehabilitation will be part of your Osteopathic consultation that involves simple movements (lunges, squats, balance, push or pull exercises etc) with or without weight/resistance. This will simultaneously stretch and strengthen areas of your body in an integrated way to safely re-establish functional daily movements that are pain free and with improved performance.

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